Fortunately, many of the routine procedures we have to protect your home from dust and dirt will serve us well in keeping you, our customers, safe. For any indoor projects, we routinely isolate the areas under construction with plastic drapes and zipper doors. We train our employees to directly enter the work area, whenever possible, through rear doors that lead to the worksite. Thereby altogether avoiding direct contact with our clients and their living areas.
Perhaps most significantly, I have mandated that all ECS employees and associates must wear face masks. I am incredibly proud of the discipline that all team members have displayed in honoring this request. To further reduce the opportunity for transmission, we have an established practice of having a Porta-John installed on each worksite. Workers are told that they may not use the client’s restroom.
We also have established the practice of wiping down surfaces that may be routinely touched by our workers; this includes railings and doorknobs. Furthermore, we have established a practice of the trades, not sharing hand tools. If, for some reason, they should need to, they are directed to carefully wipe the tool down.
To reduce the chance of breaching the social distancing protocols set by the CDC, we established the practice of the men eating in their car only. There should be no food on job sites other than in workers’ cars. The above steps are somewhat particular to our business. But we have also established a training program to make sure that the routine things that all of us are doing to stay safe are not being overlooked.
Items addressed in training include hand washing protocols and the use of hand sanitizer, the correct use of masks, the respectful way to greet a client without shaking their hand, and of course, communicating if they feel that they have been in contact with someone who is sick and staying home if they do not feel well.